Galapagos Boat Tours Prearranged
Posted September 21st, 2008 by Bob the Sea LionMost visitors arrange tours before arriving
at the islands. You can do this in your home
country (expensive but efficient), or you
can arrange something in Quito or Guayaquil
(cheaper, but you sometimes have to
wait several days or weeks during the high
season). See p89 and p322 for more information
on agencies that book Galápagos
tours.
Dangers & Annoyances
Judging by a fair number of letters Lonely
Planet has received, there are some common
pitfalls and hassles to Galápagos boat
tours. It’s difficult to make blanket statements
concerning specific boats or companies,
however it does seem safe to say that
the cheaper the trip the more likely you are
to experience problems. That’s not to say
costly boats are glitch free, only that because
the crew and company expect you to have
higher expectations, they are more attentive
and quick to respond to any complaints.
Five tourist-class boats – Darwin Explorer,
Antartida, Golondrina, Pulsar and
Fragata – have sunk in the past two years.
Some of the recurring complaints involve
last-minute changes of boat (which the contractual
small print allows), poor crew, lack
of bottled drinks, changes in the itinerary,
mechanical breakdowns, bad smells, bug
infestations and overbooking. Passengers
share cabins and are not guaranteed that
their cabin mates will be of the same gender;
if you are uncomfortable, get a guarantee
in writing that you won’t have to do this.
If at all possible ask to see a photograph or
layout of the boat including those of the
cabins before booking.
When things go wrong, a refund is difficult
to obtain. If you have a problem, report
it at the capitanía (port captain) in Puerto
Ayora. If you are unable to do so while in the
islands, reports can be mailed to El Capitán del
Puerto (La Capitanía, Puerto Ayora, Galápagos, Ecuador).
Reports are taken seriously, and repeat offenders
get their comeuppance. You should
also report problems (in person or by email)
to the Cámara de Turismo (tourist information office;
infocptg@capturgal.org.ec) in Puerto Ayora, which
keeps a database of complaints to share with
agencies and tourists.
There have also been reports of crew members
of tourist boats and more commonly
small fishing boats, illegally fishing and killing
wildlife. Complaints of this kind should
be reported to the Natural Reserve office, a
THE GALÁPA G O S I S L A N D S • • T o u r s 357
© Lonely Planet Publications
T H E G A L Á PA G O S I S L A N D S
www.lonelyplanet.com
green building just to the left of the information
booth at the entrance to the Charles
Darwin Research Station in Puerto Ayora.
Though not usually publicly disclosed,
there have been a handful of shark attacks
over the years. One reader reports that a
member of his group was bitten by a Galápagos
shark while swimming in a channel near
the Plaza Islands in 2004. Odds are slim to
nil this will happen but worth mentioning
in the interests of full disclosure.
With all the boats cruising the islands
it’s easy to forget that these are remote,
inhospitable and dangerous places to be
marooned. Seventeen people have disappeared
since 1990, most were found alive
though a few have died after straying from
the designated paths.
Tags: Galapagos Tours
One Response to “Galapagos Boat Tours Prearranged”
May 27th, 2010 at 10:12 pm
Keep working ,great job!
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